If you are traveling to the University of Utah, Gateway Center, the Delta Center or any other destination served by directly by TRAX, you will have an easy time getting there. But if your destination is served by a bus, good luck, you might be able to get there or you many not because UTA poorly serves destinations.
A perfect example of this is the Southtown Mall. You can get close by TRAX but from there you have to take a bus. On Saturdays you may be able to get a bus in an hour or so but that is it. On weekdays you have a little more luck as couple of routes do serve the mall but UTA does a poor job of directing people from TRAX to the mall. There is no signs telling people when a where a bus heads to the mall. Considering it is a major destination, UTA should improve getting people to the mall especially since its one of the few malls that actually allows buses to service the mall.
Jordan Commons and the Southtown Expo center are another pair of destinations that has pathetic bus service. The route only runs Monday through Friday (although night service does run on Saturdays). Jordan Commons went to the point of renting a Double Decker bus to run from the Sandy Civic Center TRAX station to Jordan Commons. However, these places will get a TRAX station that should be opening next spring.
Another major destination is Jordan Landing. This relatively new shopping center was designed to be transit center. However route 82 that directly serves the center has been cut back to Weekdays only and if you want to travel there on Saturdays you have to ride the 42 which is a north/south route. In addition if you ride the 42 you a have to walk almost a full block then cross a very dangerous intersection and take your life into your hands.
This is just a few examples of major destinations that are poorly served by the UTA. When UTA reorganizes its bus service in the next year it needs to look at the places that people want to travel and ensure that bus service is provided to those destinations.